A custom designed application may be a better solution than standard, off the shelf, software. Your business’ individuality has not been taken into consideration when you purchase off the shelf software
Costs can be deceptive as off the shelf software may not include setup, data import, customisation of reports, support nor your own learning time.
Off-the-shelf software caters for a wide range of organisations and may include many functions you will never use. Generic screens, not specific to your business, may be much slower, harder to user than a bespoke software screen built.
Custom software can actually cost less, especially for large number of users. With PSS you pay a one off fee regardless of the number of users.